Privacy Policy
By using this website, you agree to our Privacy Policy.
Printology Prestige UK
Last updated: 5 August 2024
At Printology Prestige UK, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the UK GDPR and EU GDPR.
1. Who We Are
Business name: Printology Prestige UK
Website: http://www.printologyprestige.co.uk
Contact email: support@printologyprestige.com
We are the data controller responsible for your personal data.
2. What Personal Data We Collect
We may collect and process the following information:
-
Name
-
Email address
-
Shipping and billing address
-
Phone number (if provided)
-
Order details and purchase history
-
Payment information (processed securely by third-party providers; we do not store card details)
-
IP address, browser type, and device information
-
Communications with us (emails, contact forms)
3. How We Collect Your Data
We collect data when you:
-
Place an order on our website
-
Contact us via email or contact forms
-
Subscribe to emails (if applicable)
-
Browse our website (via cookies and analytics tools)
4. How We Use Your Data
We use your personal data to:
-
Process and fulfil orders
-
Provide customer support
-
Communicate order updates
-
Improve our website and services
-
Prevent fraud and maintain security
-
Comply with legal obligations
We only process your data when we have a lawful basis to do so.
5. Legal Basis for Processing (UK & EU GDPR)
We process your data under the following lawful bases:
-
Contractual necessity – to fulfil your order
-
Legal obligation – for tax, accounting, or legal compliance
-
Legitimate interests – improving our services and preventing fraud
-
Consent – where you have explicitly provided it (e.g., marketing emails)
6. Sharing Your Data
We may share your data with trusted third parties, including:
-
Payment processors
-
Print and fulfilment partners
-
Shipping and delivery providers
-
Website hosting and analytics services
All third parties are required to process your data securely and lawfully.
7. International Data Transfers
Some of our service providers may be located outside the UK or EU.
Where data is transferred internationally, we ensure appropriate safeguards are in place in accordance with GDPR requirements.
8. Data Retention
We retain personal data only for as long as necessary:
-
Order and transaction data: as required by law
-
Customer communications: up to 24 months
-
Marketing data: until you withdraw consent
9. Your Data Protection Rights (UK & EU)
You have the right to:
-
Access your personal data
-
Correct inaccurate or incomplete data
-
Request deletion of your data
-
Restrict or object to processing
-
Request data portability
-
Withdraw consent at any time
-
Lodge a complaint with a data protection authority
UK residents may contact the Information Commissioner’s Office (ICO).
10. Cookies
Our website uses cookies to improve your browsing experience and analyse site traffic.
You can manage or disable cookies through your browser settings.
11. Data Security
We implement appropriate technical and organisational security measures to protect your personal data against loss, misuse, or unauthorised access.
12. Children’s Privacy
Our website is not intended for children under 16, and we do not knowingly collect personal data from children.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
14. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at:
📧 support@printologyprestige.com
⏱ Replies within 24 hours (Monday–Friday)